Online Orders:
If for any reason you are not 100% satisfied, Bertif de Paris offers a 30-day money-back guarantee on all unopened product in its original packaging.
Because we offer samples of all our fragrances, opened product is never accepted for returns. You have had an opportunity to order samples prior to purchase so this should never be an issue.
Please contact us with any questions.
Purchases from our Retail Partners:
Did you purchase our product at a retail store? Please contact your retailer to confirm their policy.
We want to ensure you are happy with our product, so please contact us with additional questions.